At 6bet, we take the privacy of every member in the Philippines seriously. This Privacy Policy explains what personal information we collect when you use our platform, how we use it, who we may share it with, and what rights you have over your own data. By registering an account or continuing to use the platform, you confirm that you have read and understood this policy. If you have any questions, our FAQ page covers common privacy-related topics in plain language.
When you register for a 6bet account, we collect personal information that is necessary to create and manage your membership. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued identification document as part of our identity verification process, which is required under applicable regulations. During the normal use of the platform, we automatically collect technical data such as your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for members.
When you make deposits or request withdrawals, we collect transaction-related information including payment method details, transaction amounts, and timestamps. We do not store full payment card numbers on our servers — sensitive payment data is handled through secure, compliant payment processors. If you contact our support team, we may also retain records of that communication to help resolve your query and improve our service quality. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect data beyond what is required to operate the platform safely and in compliance with Philippine law.
The personal information you provide is used primarily to operate and maintain your 6bet account, process your transactions, and deliver the platform services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are essential to your membership and cannot be opted out of while your account remains active. Your identity and age verification data is used to confirm that you meet the eligibility requirements for using the platform, including the minimum age of 21 years and residency in the Philippines.
We also use aggregated and anonymised usage data to analyse platform performance, identify areas for improvement, and develop new features that better serve our members. Where you have given consent, we may use your contact information to send you relevant promotional communications about platform updates, new game categories, or special offers — you can withdraw this consent at any time by contacting our support team at [email protected]. We do not use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without providing a means for human review. All data processing activities are carried out in accordance with the Data Privacy Act of 2012 of the Philippines and other applicable regulations.
6bet does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your data with carefully selected service providers who assist us in operating the platform — these include payment processors, identity verification services, fraud detection providers, and cloud infrastructure partners. All such third-party providers are contractually required to handle your data securely, use it only for the specific purpose for which it was shared, and comply with applicable data protection laws. We do not permit these providers to use your data for any purpose beyond what is necessary to deliver the service they provide to us.
We may also disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when we are legally required to do so, or when we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of 6bet, our members, or the public. In the event that 6bet undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such transfer through a notice on the platform or via the email address associated with your account.
6bet uses cookies and similar tracking technologies to ensure the platform functions correctly and to provide you with a smooth, personalised experience. Essential cookies are required for core platform functionality such as keeping you logged in during your session, remembering your preferences, and maintaining the security of your account — these cannot be disabled without affecting your ability to use the platform. We also use performance cookies to collect anonymised data about how members navigate the platform, which pages are visited most frequently, and where technical issues may be occurring, so that we can continuously improve the service.
You can manage your cookie preferences through your browser settings at any time. Most modern browsers allow you to block or delete cookies, though doing so may affect certain features of the 6bet platform. We do not use cookies to track your activity across unrelated third-party websites, and we do not share cookie data with advertising networks for the purpose of serving targeted advertisements on other platforms. For more information about how cookies work and how to manage them on your specific device or browser, please refer to your browser's help documentation or visit our FAQ page for guidance tailored to the 6bet platform.
We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission using industry-standard SSL/TLS protocols, secure storage of sensitive data, access controls that limit who within our organisation can view your personal information, and regular security reviews of our systems and processes. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 6bet account and to keep your login credentials confidential.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable laws and regulations in the Philippines. Account records, transaction histories, and identity verification documents may be retained for a minimum period as mandated by financial and gaming regulations, even after an account is closed. Once the applicable retention period has expired and there is no longer a legal or regulatory basis for retaining your data, we will securely delete or anonymise it. If you wish to request the deletion of your personal data, please contact our support team at [email protected] and we will respond in accordance with our obligations under the Data Privacy Act of 2012.
As a member of 6bet and a resident of the Philippines, you have a number of rights in relation to your personal data under the Data Privacy Act of 2012. You have the right to access the personal information we hold about you, to request corrections if any of that information is inaccurate or incomplete, and to request the deletion of your data where there is no longer a lawful basis for us to retain it. You also have the right to object to certain types of data processing, to request that we restrict how we use your data in specific circumstances, and to receive a copy of your data in a portable format where technically feasible.
To exercise any of these rights, please contact our support team directly at [email protected] with a clear description of your request. We will acknowledge your request promptly and aim to respond fully within the timeframe required by applicable law. Please note that some requests may be subject to identity verification before we can process them, to ensure that we are responding to the correct account holder. If you believe that your privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to working with you and with regulators to resolve any concerns about how your personal data is handled on the 6bet platform.
Our FAQ section answers the most common questions about data handling on the platform. You can also reach our support team directly at [email protected] — we are happy to assist all Filipino members with any privacy-related concerns.